LOVE BEETLE DATA & ACCOUNT DELETION
Delete your account & cloud data
Love Beetle does not require a separate password account—your story lives on your phone by default. If you chose to sign in with Google and back up your story to the cloud, you can delete your cloud data and disconnect your account at any time.
Option 1: Instant deletion inside the app (Fastest)
- Open Love Beetle and go to Settings → Google Account, then tap Delete Account & Cloud Data.
- Or open Settings → Cloud backup and tap Delete backup.
- Confirming immediately deletes your encrypted cloud backup from Firebase and disconnects your Google session, while leaving your local phone copy safe unless you choose Start Fresh.
Option 2: Request deletion by email (If you uninstalled the app)
If you no longer have access to the app, email brightstepmobile@gmail.com with the subject line “Love Beetle data deletion request” from the Google email address you connected to Love Beetle.
Please do not include passwords or sensitive personal notes in your email. We will verify your request and permanently delete all cloud backup data and account records linked to that Google account within 30 days (and usually much sooner).
What gets deleted
- Your encrypted cloud backup stored in Google Firebase (including backed-up profile context, reflections, journal notes, check-ins, practice history, and playbook progress).
- Your Love Beetle Firebase Authentication session record.
What is not deleted automatically
- Data stored only on your phone: To erase local data on your phone, tap Settings → Start Fresh inside the app, clear the app’s storage in Android Settings, or uninstall Love Beetle.
- Files you exported yourself: Any story backup files you manually exported or shared remain wherever you saved them.
- Your Google account itself: Disconnecting Love Beetle only removes Love Beetle’s access and cloud data—it does not affect your Google account.
Questions?
We are always happy to help at brightstepmobile@gmail.com.